Privacy
Last updated 27 October 2026
This page explains what information Chocom ("we") collects, why, and what you can ask us to do with it. Questions or requests: [email protected].
What we collect
- What you write in our chat, and the business name and email address you give us there, so we can send you your free design and reply to you.
- Public information about your business: your current website, your Google listing, your photos and reviews, which we use to design your new site.
- Messages you send us by email, and the content you send for your website.
- Billing details when you subscribe. Payments are handled by Stripe: we never see or store your card number.
- Basic technical data when you visit our website: your country, and your IP address, used only to stop abuse (for example, too many requests in a short time).
Cookies and tracking
Our website doesn't use advertising or tracking cookies. The chat keeps your conversation in your browser only for the length of your visit.
How we use it
To design and run your website, answer your questions, provide the plan you subscribe to, bill you, and keep our services safe. We don't sell your information, and we don't use it for anything unrelated to our service.
Who we share it with
Only the providers we need to run the service: Cloudflare (hosting and email routing), Google (email), Stripe (payments). They may process data outside your country, under their own privacy and security commitments. We share information with authorities only when the law requires it.
How long we keep it
Chat requests that don't lead to a subscription are deleted within 12 months. Client information is kept for as long as you are a client, and billing records for as long as tax law requires.
Your choices
You can ask us at any time to see the information we hold about you, to correct it, or to delete it, by writing to [email protected]. If we contacted you about your website and you'd rather we didn't, reply "no thanks" and we won't write again.
Changes
If we change this page in a way that matters, we update the date above, and tell clients by email.